Privacy Policy

Last updated: 24 September 2026

1. Who we are

ai-embed ("we", "us", "our") is an enterprise AI consultancy operating across Europe, the Middle East, and Africa. This policy explains how we handle personal data collected through our website at ai-embed.com and in the course of client and prospect engagements.

2. Information we collect

• Contact details you submit through our discovery call form or by email, such as name, work email, company, and role.
• Engagement information you share with us about your organisation's AI objectives, systems, and challenges.
• Usage data collected automatically when you visit our website, such as browser type, pages viewed, and referral source.

3. How we use your information

• To respond to enquiries and schedule discovery calls
• To deliver, manage, and improve our consultancy services
• To send relevant follow-up communications, which you may opt out of at any time
• To meet our legal, regulatory, and contractual obligations

4. Legal basis for processing

Where the UK GDPR or EU GDPR applies, we rely on legitimate interest to respond to enquiries and maintain client relationships, contractual necessity to deliver agreed services, and consent where you have explicitly opted in to marketing communications.

5. Sharing your information

We do not sell personal data. We may share information with trusted service providers who support our operations (for example, hosting or email delivery), and only to the extent necessary for them to perform those services. Any such providers are required to protect your data in line with this policy.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law or contractual obligation. Enquiry and contact records are periodically reviewed and removed when no longer needed.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data, and to object to certain processing or request data portability. To exercise any of these rights, contact us using the details below.

8. International transfers

As we operate across EMEA, personal data may be processed in countries outside your own. Where this occurs, we take appropriate steps to ensure your data remains protected in line with applicable data protection law.

9. Contact us

For any questions about this policy or how your data is handled, contact us at [email protected].